Whats new in version 12.0.1:Improvements:
• The WHD installation program now recognize multiple WHD installations and allows only one WHD installation. This new improvement means that customers can run a WHD installation as many times as needed to fix installations having issues like broken libraries and bad buddy drops. Upgrading to WHD SR1 does not change existing WHD data or the embedded PostgreSQL database.
• The new installation fixes a previous a IPv6 issue that disabled database startup on Windows 2003 and Windows XP. The installation now automatically detects whether your server supports IPv6 or not, and if it does not, applies a new configuration to the whd.conf file with the IPv6 connector commented out.
• All users can install WHD with administrator privileges. WHD installations now check if the user running the installation process has WHD administrator privileges. If they do not, the WHD installation program escalates the user’s privileges to administrator privileges so they can successfully ...
Publisher review:Web Help Desk® is a software application that offers Web-based ticketing, change management, auto asset discovery, IT asset management, knowledge base and more.
You can create one or more service desk email inboxes on your existing email solution. Emails and file attachments sent to the inbox will be automatically converted into a ticket by Web Help Desk software.
The application offers the possibility to manage both hardware and software client assignment; build parent/child relationships between assets to make tracking a snap. Integrate with your favorite asset discovery software for instant accessibility within your help desk application.
Requirements:
- Client: Safari, I.E. 5 , Mozilla/Firebird/Camino/Netscape 6 or OmniWeb 5.
- Server: Mac OS X Server
- 64-bit processor, dual Core, 2.0 GHz or better
- WebObjects Deployment License
- One of the
Operating system:
Mac OS X 10.6 or later
Web Help Desk 12.0.1 details 
